We confirmed that we don't want the connection and hence the deposit should be sent to us at the earliest. As a result we did not received any bill towards the end of July. However in august end i.e. today i got a bill of two months. Frustrated I called up customer care and they told me that the mobile is temporarily disconnected earlier and I need to either go again to true value hub or confirm to them that they should disconnect it permanently. End result is the actual confirmation is dated today and hence I would be billed for two months and need to pay more than Rs. 500 to them.
Well I was never told about temporarily or permanent disconnection thing even after getting a confirmation call from them. Secondly it seems a vicious tactics where I was not informed till the time I had exhausted my security deposit. The method of disconnection is very tiring where they asked you to go to specific centre only and then on top of it such a stupid and idiotic tactics.
The story is same everywhere whether it Vodafone, Airtel or recently the Tata's. If you giving security deposit or any other thing you should never think that it will come back to you. I have never felt about the amount of money they owe to me but what hurt me most is the way I got cheated. There has been many cases like this but even after a decade of mobile revolution in India no one has been able to put a tab on these folks. These our true signs that India has still not progressed because you could not expect such things at least in developed countries.
Submitted by Mr. Gupta from India.
9 comments:
Dear Mr. Gupta
Apologies for the inconvenience caused to you. Request you to kindly revert with your account and contact details on sarfraz.vanoo@tatatel.co.in for us to help resolve your issue.
Regards
Sarfraz Vanoo
Manager - Complaints Management
Tata Teleservices
Dear Mr. Sarfraz,
Thanks for looking at my complaint posted in blogpost http://niftynseoptions.blogspot.com/2008/08/tata-indicom-vicious-tactics.html
Even after holding 5 connection of Tata Indicom from 2 to 4 years I was disappointed about the procedure involved in cancellation. Though the customer care executive was decent enough but the sequence of events and procedure involved (which was surprise to me) was very disappointing.
I made request of cancellation around 5th July 2008 and I was told that the request has been forwarded and the number has been disconnected. (at TruevalueHub sahara mall gurgaon). My wife confirmed the same later too to customercare. Yesterday when I got two month combined bill I contacted customer care and I was given
complaint number - xxxxxxxxx and
cancellation number- xxxxxxxxx
I don't want this to be bad story which you generally experience with mobile and credit card companies for small sum of money.
Thanks for taking this forward and prompt reply.
Regards,
Hi!
You may probably be very interested to know how one can manage to receive high yields on investments.
There is no need to invest much at first.
You may commense to get income with a money that usually is spent
for daily food, that's 20-100 dollars.
I have been participating in one project for several years,
and I'll be glad to share my secrets at my blog.
Please visit blog and send me private message to get the info.
P.S. I make 1000-2000 per daily now.
http://theinvestblog.com [url=http://theinvestblog.com]Online Investment Blog[/url]
hello everyone. I'm honestly into shoes and I have been looking for that particular make. The prices seeking the shoes are all over 240 pounds on every site. But definitively I bring about this area selling them someone is concerned half price. I absolutely want those [url=http://www.shoesempire.com]prada sneakers[/url]. I will absolutely order these. what can you say about it?
hello bros. I'm actually into shoes and I have been digging as far as something that exact make. The prices as regards the shoes were about 310 dollars everwhere. But completely I set this locate selling them for the benefit of half price. I exceptionally love those [url=http://www.shoesempire.com]prada sneakers[/url]. I will absolutely purchase them. what can you say about it?
Glad to materialize here. Good day or night everybody!
Let me introduce myself,
my name is James F. Collins.
Generally I’m a venturesome gambler. for a long time I’m keen on online-casino and poker.
Not long time ago I started my own blog, where I describe my virtual adventures.
Probably, it will be interesting for you to read my notes.
Please visit my web site. http://allbestcasino.com I’ll be interested on your opinion..
hi fellas. I'm honestly into shoes and I have been looking for that exact make. The prices for the shoes were approximately 300 dollars on every site. But for all I base this location selling them for the benefit of half price. I absolutely love those [url=http://www.shoesempire.com]gucci sneakers[/url]. I will definetly buy them. what can you tell me about these?
hi dudes. I'm actually into shoes and I was digging for the sake of that meticulous make. The prices seeking the velcros were all over 200 pounds everwhere. But definitively I found this locate selling them someone is concerned half price. I really like these [url=http://www.shoesempire.com]gucci sneakers[/url]. I will probably order those. what can you say about it?
i without a doubt enjoy all your writing choice, very attractive.
don't give up as well as keep penning as it just good worth to follow it.
impatient to read much more of your own posts, regards ;)
Post a Comment